FAQ
❓Frequently Asked Questions – BARESY
Welcome to the BARESY FAQ section. Here you will find answers to the most frequently asked questions about our products, orders, deliveries, returns, and much more.
🛍️ Orders
How to place an order on www.baresy.fr?
Simply browse our site, add the items you want to your cart, then follow the checkout steps until payment.
Can I change or cancel my order after placing it?
If your order has not yet been shipped, you can cancel it from your customer area. If your order has already been shipped, contact us quickly via [our contact form] or by email at baresy.group@gmail.com . We will do our best to help you.
🚚 Delivery
What are the delivery times?
Delivery times vary depending on your location and the delivery method chosen. In general:
- Metropolitan France: 2 to 8 working days max.
- Europe: 5 to 10 working days (coming soon)
- International: 7 to 15 working days (coming soon)
What are the delivery costs?
Fees are automatically calculated at checkout based on your address and the weight of your order. Delivery is free for orders over €30 in France.
🔄 Returns & Refunds
Can I return an item?
Yes, you have 30 days after receiving your order to request a return. Items must be unworn, unwashed, and in their original packaging.
How to make a return?
Contact us at baresy.group@gmail.com with your order number and the reason for the return. We will send you detailed instructions.
When will I receive my refund?
Once your return has been received and verified, the refund will be issued within 5 to 10 business days via the original payment method.
💳 Payment
What payment methods do you accept?
We accept payments by credit card (Visa, Mastercard, AmEx), PayPal, Apple Pay, Shop Pay, and other secure methods depending on your country.
Is payment secure?
Yes. All transactions are encrypted and processed through certified payment platforms to ensure the security of your data.
📦 Products & Stock
An item I wanted is out of stock, what should I do?
You can click “Notify Me” on the product page to receive an alert as soon as it is available again.
Do you offer different sizes/variants?
Yes, most of our products are available in multiple sizes or colors. See each product page for more details.
📞 Contact us
Can't find your answer here?
Do not hesitate to contact us via our [Contact] page, by email at baresy.group@gmail.com , or on our social networks ( Instagram ).